Privacy Policy for Memory Mate

📄 Privacy Policy

Effective Date: 28/05/2025
Last Updated: 28/05/2025

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1. Introduction

Welcome to Memory Mate (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our web application and services.

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2. Information We Collect

We collect the following types of information when you use our app:

a. User-Provided Data
	•	Email address (if you sign in)
	•	Uploaded content (e.g. lecture notes, study material)
	•	Your ElevenLabs API key for custom voice agent features

b. Technical Information
	•	Browser and device data
	•	IP address
	•	Usage logs (e.g. page visits, errors)

We do not collect or store payment details unless stated explicitly.

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3. How We Use Your Data

We use your information to:
	•	Generate AI-based responses to your uploaded content
	•	Enable voice interactions
	•	Improve product functionality and security
	•	Contact you for updates or support (if you opt in)

If you provide your ElevenLabs API key, it is securely encrypted and used solely to make voice synthesis requests on your behalf. We do not share this key with any third party.

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4. Data Storage and Security
	•	Your API keys are encrypted using AES-256-GCM before being stored.
	•	Uploaded notes are processed for AI embedding and may be temporarily cached to speed up future queries.
	•	We use secure, access-controlled cloud storage and databases (e.g., Supabase).
	•	HTTPS is enforced to protect data in transit.

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5. Data Sharing

We do not sell, rent, or share your personal data with third parties, except:
	•	When required by law
	•	When necessary to operate third-party services you explicitly use (e.g., ElevenLabs)

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6. Your Rights

You may:
	•	Request access or deletion of your stored data
	•	Update your saved API key or delete it entirely
	•	Opt out of analytics (where implemented)

To request deletion or access, contact us at [support@memorymate.co].

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7. Cookies and Analytics

We may use cookies to enhance your experience and analytics tools (e.g. Plausible, Posthog) to understand usage patterns. No personally identifiable tracking is done without your consent.

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8. Changes to This Policy

We may update this policy from time to time. Changes will be posted here and, if significant, emailed to you if you’ve provided an address.

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9. Contact Us

If you have questions or concerns about this Privacy Policy, contact:

📧 Memory Mate
📮 support@memorymate.co
🌐 memorymate.co